Privacy Policy

Effective Date: 26/08/2025

At Opzing Ltd ("Opzing", "we", "our", or "us"), we are committed to protecting your privacy and ensuring that your personal data is handled in a safe, transparent and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.opzing.co (the "Website"), and our Go-To-Market Intelligence Engine SaaS Platform (the "GTM Engine").

1. Who We Are

Opzing is a Revenue Operations Consultancy registered in the United Kingdom.
Company Name: Opzing Ltd
Company Number: 16160036
Registered Office: 7 Telemon Close, Rochester, ME1 1FQ, United Kingdom
Email: info@opzing.co

We are the “data controller” of your personal data for the purposes of the UK General Data Protection Regulation (UK GDPR)

2. Information We Collect

We collect and process the following categories of data:

Website Visitors

Name, email, company name, and any message submitted via forms
IP address, browser type, and device details
Website usage data (via cookies and analytics)

GTM Engine Users

Account information: name, email, login credentials
Organization details (e.g. company name)
Session data (for authentication and security)

Connected System Data (via the GTM Engine)

When you connect external systems (e.g. CRM, MAP, analytics, ad platforms, support tools), the GTM Engine may process:

Sales, marketing, and customer interaction data
Performance metrics and campaign data
CRM and support ticket data

You remain the data owner of all connected system data. We act as a data processor on your behalf for this information.

3. How We Use Your Information

We use your data for the following purposes:

To provide and maintain the Website and GTM Engine
To respond to your enquiries or requests
To authenticate users and secure accounts
Connect and audit third-party system to deliver GTM insights
To improve and develop our products and services
To provide our services and communicate with you
To improve our website and user experience
For marketing purposes, where you have opted in
To comply with legal or regulatory obligations

4. Legal Basis for Processing

We rely on the following legal bases to process your personal data:

Consent – where you have provided clear consent (e.g. subscribing to a newsletter)
Contract – where processing is necessary for a contract with you
Legitimate interests – where it is in our legitimate business interest (e.g. improving our services)
Legal obligation – where processing is necessary to comply with legal requirements

5. Sharing Your Data

We do not sell your personal data. We may share it with:

Service providers (e.g. hosting, analytics, CRM platforms)
Integration middleware to connect your systems securely
Cloud infrastructure providers for storage and processing
Legal and regulatory authorities, where required
Our professional advisors (e.g. accountants, legal counsel)

All service providers are required to keep your data secure and process it only on our instructions.

6. International Transfer

Some providers may store or process data outside the UK/EEA. Where this occurs, we ensure appropriate safeguards (such as Standard Contractual Clause) are in place

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

Website enquiries: retained up to 12 months
GTM Engine account data: retained for the duration of your account and deleted within 90 days of termination
Connected system data: retained only as long as required to deliver insgihts, then deleted or anonymised

You may request deletion at any time (see Section 8)

8. Your Data Protection Rights

Under the UK GDPR, you have rights including:

Access – you can request copies of your personal data
Rectification – you can request correction of inaccurate or incomplete data
Erasure – you can request deletion of your personal data
Restriction – you can request us to limit how we use your data
Objection – you can object to our use of your data
Portability – you can request your data in a transferable format

To exercise any of these rights, email us at: info@opzing.co

9. Cookies and Analytics

We use cookies and similar technologies to:

Enable core website functionality
Authenticate GTM Engine users and maintain login sessions
Analyse usage to improve the Website and GTM Engine
Store your cookie preferences

For detailed information, please refer to our Cookie Policy.

10. Security

We implement technical and organisational measures to protect your data against loss, misuse, and unauthorised access. However, no online service can be 100% secure, and you share responsibility for protecting your login credentials.

10. Changes to This Policy

We reserve the right to update or change our Privacy Policy at any time, and should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page with constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy

We will notify you of any significant changes by posting a notice on our website or contacting you directly if necessary.

11. Opting Out

If you do not wish to receive email communications from Opzing, you can use the link provided in each email communication to opt out for any future communications or you can contact us at info@opzing.co

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: info@opzing.co

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk